Shipping and Delivery Policy

Shipping Details

1. We deliver plants and gardening products across [your delivery locations/countries].

2. Shipping charges:

- Standard shipping charges apply based on your location.

- Any additional charges, if applicable, will be displayed during checkout.

3. Delivery timelines:

- Standard orders: Mon to Sat business days.

- Customized or bulk orders: Delivery timelines will be communicated at the time of purchase.

4. Delivery schedule:

- Orders are processed Monday to Saturday, excluding public holidays.

- Orders placed on Sundays or holidays will be processed on the next business day.

Delivery Information

1. Please ensure that the delivery address provided is accurate and complete to avoid delays.

2. If no one is available to receive the order:

- Our delivery partner will attempt a second delivery.

- If delivery fails again, the package may be returned to us, and reshipping charges may apply.

3. Risk of loss:

- Once the product is delivered to the provided address, responsibility for the product transfers to the customer.

4. Live plants:

- We take extra care to ensure that live plants are securely packaged for safe transit.

- Minor variations in the plant’s appearance may occur due to transit conditions.

Delayed or Failed Deliveries

1. Delivery delays may occur due to unforeseen circumstances (e.g., weather, transportation issues). We will inform you promptly in such cases.

2. If your order is not delivered within the promised timeline, please contact us for assistance.

Tracking Your Order

1. Once your order is shipped, you will receive a tracking number via email or SMS.

2. Use the tracking number to monitor your shipment’s progress.

If you have questions or concerns regarding shipping and delivery, please contact us:

- Phone: 7667655520