At Trichy Bonsai, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, and shipping/billing address when you place an order.
Payment Information:
Payment details, including credit/debit card information, are processed securely by our payment gateway. We do not store this information.
Non-Personal Information:
IP address, browser type, device information, and browsing behavior to improve our website and services.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill orders.
To send order confirmations, delivery updates, and customer support responses.
To improve website functionality, personalize user experiences, and analyze website traffic.
To send marketing communications (only if you have opted in).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance website functionality.
Analyze user behavior and improve the website experience.
Serve personalized ads (if applicable).
You can disable cookies in your browser settings, but some features of the website may not work properly.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
With trusted service providers who help us operate our website (e.g., payment gateways, shipping companies).
To comply with legal obligations or protect our rights.
5. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal data:
Access and correct your personal information.
Request the deletion of your data (subject to legal and contractual obligations).
Opt-out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 7667655520